The Old Bank Vault respects the privacy and security of all individuals who use [www.theoldbankvault.com] herein referred to as the “website”. Our Privacy Policy statement as set out below explains what information we gather, how we use it and how you may control our use of your personal information. We recommend you read the following carefully to understand our practices with regard to your personal data and how we will treat it.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from the website or in-store, as part of the buying and selling process, we collect the personal information you give us such as, but not limited to, your name, address and email address.
When you browse the website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Information you voluntarily disclose to us by email, post, or via telephone. When you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as, but not limited to, your name, address and telephone number. We collect this information to verify your identity and to assist us in promptly and accurately answering your question(s) or to respond to your feedback or comment(s). We may retain this information to assist you in the future.
Email marketing: With your permission, we may send you emails about the website, new products and other updates.
Any information we collect about customer browsing and buying habits as well as feedback, suggestions and comments is used to improve The Old Bank Vault website and the products and services offered to our customers.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@theoldbankvault.com or mailing us at:
The Old Bank Vault
283 Hackney Road
London, United Kingdom
E2 8NA
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - ARTLOGIC
The website is hosted with Artlogic Media Limited. They provide us with the online e-commerce platform, that allows us to sell our products and services to you.
Your data is stored through Artlogic’s data storage, databases and the general Artlogic application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by the website and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these third-party providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave the website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.
Links
When you click on links on the website, they may direct you away from the website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer (SSL) technology and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - AGE OF CONSENT
By using the website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at contact@theoldbankvault.com or by mail at:
The Old Bank Vault
283 Hackney Road
Hackney, London
E2 8NA